Terms & Conditions


This agreement applies as between you, the User of this Website and Reloved Vintage, the owner(s) of this Website. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.


1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;


“Service” means collectively any online facilities, tools, services or information that Reloved Vintage makes available through the Website either now or in the future;


“System” means any online communications infrastructure that Reloved Vintage makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;


“User” / “Users” means any third party that accesses the Website and is not employed by Reloved Vintage and acting in the course of their employment; and


“Website” means the website that you are currently

using ( and any

sub-domains of this site

(e.g. unless expressly excluded by their own terms and conditions.


2. Intellectual Property

2.1 All Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Reloved Vintage, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.

2.2 Subject to sub-clause 2.3 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Reloved Vintage.

2.3 Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.


3. Links to Other Websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Reloved Vintage or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.


4. Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Reloved Vintage. To find out more please contact us by email at


5. Privacy

Use of the Website is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the link above.


6. Disclaimers

6.1 Reloved Vintage makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service.

6.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.


7. Availability of the Website

The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

Reloved Vintage accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.


8. Limitation of Liability

8.1 To the maximum extent permitted by law, Reloved Vintage accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.

8.2 Nothing in these terms and conditions excludes or restricts Reloved Vintage’s liability for death or personal injury resulting from any negligence or fraud on the part of Reloved Vintage.

8.3 Every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977. However, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.


9. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.


10. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.


11. Notices

All notices / communications shall be given to us by email to Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.


12. Law and Jurisdiction

These terms and conditions and the relationship between you and Reloved Vintage shall be governed by and construed in accordance with the Law of England and Wales and Reloved Vintage and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.


13. Delivery

We deliver many large items of furniture ourselves at a rate based on the cost of fuel to us in making the delivery. But depending on your requirements and location we may not be able to, in which case we will suggest using a trusted courier service. See LINK Delivery Information LINK for more details.

You are also welcome to collect any items direct from us at a time convenient to both parties. For smaller items we use Royal Mail.

We aim to dispatch all furniture items within 21 days (usually within 7 days), subject to arranging a convenient time for delivery. Our personal delivery charge includes delivery to the door of your property and our couriers are not obliged to move furniture to the room it is intended for. On receipt of your order, we will contact you via email to discuss delivery dates and timings.

We aim to dispatch smaller goods as quickly as possible, usually within five working days from receipt of your order (subject to stock availability). Please allow 7 working days for delivery. Some deliveries may require a signature.



While we hope that you will be delighted with your order, we do understand that there are occasions when you may wish to return an item. We will be happy to offer you an exchange or refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging. We cannot accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse.

We recommend that you use insured registered delivery and keep the receipt. Please ensure all items are wrapped securely as we cannot accept liability for goods lost or damaged in transit. Return delivery charges are the customer’s responsibility and will not be refunded unless the goods are faulty or not as described. A returns label is included with your invoice/dispatch note and any items returned for refund/exchange must be returned within 7 days of receipt.


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